Still on the fence? Have a browse through our frequently asked questions and if it is still not answered, then get in touch!

Charities

Is ChariStay free for charities?

Yes, ChariStay is completely free, no hidden fees, it’s as simple as that!

How many bookngs can I request?

You can request as many as you like, however, there are a few things to take into consideration. The goal of this platform is to help as many Charities and individuals from as many different locations as possible, so please allow other charities the chance to also grab some weekends. Ultimately it is up to the Hosts to accept the booking, so building that relationship may allow you to negotiate further stays outside of the platform.

Hosts

Is ChariStay free for hosts?

Yes, it is completely free! You are doing a generous thing by losing some revenue to donate time and space to a charity, we would not charge for that!

Do I charge per visit?

The aim is for the site to provide free accommodation to people in need as recommended via charities. However, if you would like to request the cover of costs of cleaning, then this is completely up to you. However, please bear in mind that this is for charitable use, so if the cleaning costs are too high, the end and most important goal will not be met.

How do we take payment for cleaning costs?

That is completely sorted between yourselves and the charity along with any damage deposits you may require. ChariStay does not and will not request any payments, please use your existing systems only.

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